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Utah Valley University (UVU)

A student app for UVU, taken from discovery to release and continuing support.

The engagement
at a glance

Services
SolutionMap discovery, UX research, mobile development, QA, project management, ongoing support
Scope
UVU Student App: registration, campus map, notifications, safety information
Timeline
2021–2023
01

The original business problem

UVU needed to rebuild its student application to launch for Fall 2021. Goals: usability, student engagement, and relevant, valuable tools for students.

02

Our approach

Started with a SolutionMap discovery engagement: assessed UVU's existing technology and ran student interviews for UI/UX research. Phase 1 delivered a Student App beta that was released to students. Phase 2 was a dedicated team (a full-time developer, project manager and QA engineer, plus a part-time designer) that then continued as ongoing support.

03

What we built

  • UVU Student App, integrated with campus tools
  • Registration, campus map and places, deeper push notifications, emergency and safety information
  • Explored next: changing majors and applying for graduation in the app, calendar, an on-campus job board, campus chatbots and digital student IDs