Terms of Service

Effective Date: 5/1/2026

1. About SolutionStream

SolutionStream LLC provides custom software development, AI consulting and implementation, and technical staffing services. Information on our website is provided for general business, informational, and communication purposes.

2. Website Use

You may use our website to learn about our services, contact us, request information, schedule meetings, and communicate with our team.

You agree not to use our website or forms to:

• Violate any applicable law or regulation
• Submit false, misleading, or fraudulent information
• Interfere with the operation, security, or availability of the website
• Attempt to gain unauthorized access to our systems, data, or accounts
• Upload or transmit malicious code, malware, or harmful content
• Scrape, copy, or misuse website content without permission
• Use the website in a way that could damage SolutionStream, our clients, our service providers, or other users

We may restrict or block access to our website or communications if we believe these Terms have been violated or if necessary to protect our business, systems, or users.

3. Website Content

The content on our website is provided for general informational purposes only. We make reasonable efforts to keep information accurate and current, but we do not guarantee that all website content is complete, accurate, current, or error-free.

Website content does not create a professional, advisory, employment, partnership, vendor, or client relationship unless and until a separate written agreement is signed by SolutionStream and the applicable client or partner.

4. No Guarantee of Services or Results

Information on our website about services, capabilities, case studies, technologies, or business outcomes is provided for general informational and marketing purposes. Actual project scope, deliverables, timelines, pricing, responsibilities, and results depend on the specific facts and are governed by separate written agreements.

We do not guarantee any particular business, technical, operational, financial, or staffing outcome based solely on your use of our website or communications with us.

5. Client Agreements and Statements of Work

These Terms apply to our website, forms, SMS communications, and general communications. They do not replace or override any separately signed agreement, master services agreement, statement of work, staffing agreement, order form, or other written contract between you and SolutionStream.

If you become a SolutionStream client, your project, staffing engagement, deliverables, fees, payment terms, intellectual property rights, confidentiality obligations, warranties, limitations of liability, and other service-specific terms will be governed by the applicable signed agreement.

If these Terms conflict with a signed agreement between you and SolutionStream, the signed agreement will control for the applicable services or project.

6. Intellectual Property

The website, including its text, graphics, logos, design, layout, materials, and other content, is owned by SolutionStream or its licensors and is protected by applicable intellectual property laws.

You may view and use website content for your internal informational purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit our website content without our prior written permission.

SolutionStream retains ownership of its website content, branding, templates, methods, know-how, tools, pre-existing materials, and other intellectual property unless otherwise agreed in a separate written contract.

Ownership of client-specific deliverables, work product, source code, documentation, and related materials is governed by the applicable signed agreement or statement of work.

7. Information You Submit

When you submit information through our website, forms, scheduling tools, email, SMS, or other communications, you represent that the information is accurate and that you have the right to provide it.

You are responsible for ensuring that any project information, business details, files, or other content you submit does not violate the rights of others, disclose confidential information without authorization, or contain malicious or unlawful material.

Our collection and use of personal information is described in our Privacy Policy.

8. Communications

By submitting a form, scheduling a meeting, or contacting us, you authorize SolutionStream to contact you using the information you provide, including by email, phone, and SMS, subject to applicable law and your communication preferences.

You may ask us to stop sending marketing emails by using the unsubscribe link in our emails or by contacting us at info@solutionstream.com. You may opt out of SMS messages by replying STOP.

9. SMS Terms of Service

By opting in to receive SMS messages from SolutionStream LLC, you agree to receive text messages related to your inquiry, meetings, appointment reminders, project updates, service-related communications, and occasional business or marketing updates.

Message frequency may vary. Message and data rates may apply.

You can cancel SMS service at any time by replying STOP. After you reply STOP, we may send a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.

If you need assistance, reply HELP or contact us at info@solutionstream.com.

Carriers are not liable for delayed or undelivered messages.

SMS consent is not a condition of purchase. SMS consent and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes. For more information about how we collect, use, and protect information, please review our Privacy Policy.

10. Third-Party Services and Links

Our website and communications may use or link to third-party services, such as scheduling tools, CRM systems, productivity tools, analytics providers, or other business platforms.

We are not responsible for third-party websites, services, content, policies, availability, security, or practices. Your use of third-party services may be governed by those third parties' own terms and privacy policies.

11. Disclaimer of Warranties

Our website and communications are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, SolutionStream disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted operation.

We do not warrant that the website will be error-free, secure, uninterrupted, or free from viruses or harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, SolutionStream LLC and its owners, officers, employees, contractors, agents, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or related to your use of the website, forms, communications, or SMS services.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to these Terms, the website, forms, communications, or SMS services will not exceed one hundred dollars ($100) or the amount you paid directly to SolutionStream for use of the website or communications giving rise to the claim, whichever is greater.

This limitation does not limit liability that cannot be limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless SolutionStream LLC and its owners, officers, employees, contractors, agents, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your misuse of the website, your violation of these Terms, your violation of applicable law, or information you submit to us.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

Any dispute arising out of or related to these Terms, our website, forms, communications, or SMS services will be brought in the state or federal courts located in Utah, and you consent to the personal jurisdiction and venue of those courts.

15. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the effective date at the top of this page.

Your continued use of our website, forms, communications, or SMS services after updated Terms are posted means you accept the updated Terms.

16. Termination

We may suspend or terminate access to our website, forms, or communications at any time if we believe you have violated these Terms, created risk for SolutionStream or others, or used our website or communications unlawfully or improperly.

17. Contact Us

If you have questions about these Terms or need assistance, please contact us: